Having Harcourts South Coast and Kayla as my property manager,has been the right decision. Not residing on the coast,it can be somewhat worrying being an absentee landlord. Kayla's communication has been timely,knowledgeable and naturally friendly.All correspondence,including frequent detailed inspection reports and maintenance issues are promptly solved. This has calmed my anxious nature and resulted in a successful, landlord --- property management --- tenant , outcome.
Three years ago, I purchased a house in Hayborough through Harcourts South Coast, my place by the beach where I intend to spend my retirement. The thing was, retirement was six and a half years away, so I planned to rent my house out during that time. That was when I was introduced to Mandy Strauch, my Property Manager... I live in Melbourne, and don't often get to Haybo, so I need a Property Manager I can trust to look after both my house and my tenants. Mandy is that person. Mandy is more than a consummate professional ... she adds a touch of personal care that elevates her to the highest levels of service provision. Last year, the original tenants moved out, and new tenants moved in. Mandy handled the whole process with benchmark professional efficiency, from detailed exit reports, to screening the applicants, and establishing the new lease. I wanted to welcome my tenants to their new home, so Mandy even took them a fruit basket, nothing was too much trouble. This year, the second tenants are moving out, and new tenants will move in. Mandy is handling the process again and I have complete confidence in her ability to manage the transition. Property Management is a complex process. I have two priorities with my house: the state of my property, and the well-being of my tenants. Mandy understands my needs and ensures that they are always met. I unreservedly recommend Mandy Strauch Property Manager Harcourts South Coast: personable, proficient, and professional, Mandy is a specialised property management expert. Mandy Strauch is my Property Manager...
Michelle has been polite, courteous and professional at all times. Michelle has provided sound advice and assisted with all aspects of property management in a timely fashion. Highly recommended.
Michelle is excellent to deal with. She is friendly, helpful and very knowledgeable. Michelle made the whole experience about deciding to lease out our property easy and stress free. Highly recommended
We are new to the area and so lucky to find one of the best property manager, Kayla, to assist us with our journey. Kayla is so professional, responsive, reliable and she works so hard and try her very best to assist us. We feel so relieved that we are working with Kayla and her team. If you would like a stress free rental/management journey, Kayla and her team is your choice. Highly recommend. :)
